Allstate Insurance Agent: Terri Couette at 7200 West Nob Hill Boulevard Ste 2 in Yakima, Washington

Customer Reviews about Allstate Insurance Agent: Terri Couette

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  Terri has carried our insurance (under my former married name McCay) for well over 10 years. What I love about the office (not about Allstate) is that they are super-responsive and they pick up the phone. It is very nice to have a local agent. They have covered me to drive a rental car, in an instant. I read the other lady's review here and I believe it is probably quite true, but I would guess that Rosie either didn't remember the call, or lied to Terri to cover herself. Terri is a person who acts in good faith, and I've seen her do so, so it is unlikely that she lied to the agent. She would have believed Rosie. As I recall, Rosie gave me mis-information one time, when she was new. I would say that if I was the manager of an office and this happened, and I had a doubt about my employee telling the truth, I would have had my company pick it up. Especially if they had other complaints. In general, I am not happy with Allstate. Their rates are higher, and their "Accident forgiveness" was a contrived thing that does not really happen. It was actually Terri's office who explained it to me that it doesn't work like they say. Allstate will pay quickly, even small claims, but boost your rates instantly to cover. I don't like Allstate.
  March 22, 2017

  by Kathy Rohde

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About Allstate Insurance Agent: Terri Couette in Yakima